Equestriancollections.com Website Review & Ratings + Equestrian Collections Coupons
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Equestriancollections.com Website Review & Ratings + Equestrian Collections Coupons

Equi-star: Products & Services
Equestrian Collections offers horse riding apparel for the whole family, plus horse and barn supplies and dog products. Equestrian Collections offers over 13,000 products on their website and e-catalog, and offers over 3000 items in their sales, brand closeouts and outlet shopping areas. Equestrian Collections offers 200 equestrian brands.
 
Equestrian Collections offers numerous shopping categories:
 
Equi-star: Company Background

Equestrian Collections was started in 2006. Equestrian Collections is a division of Arnott Mason Corporation.  The Arnott Mason Corporation was founded by Chris Duggan in 1994. Today, Equestrian Collections is one of the premiere online stores for equestrian apparel and one of the few stores that offers plus size equestrian apparel,

Equestrian Collections contact information:

Phone: (888) 305-5200

10498 colonel ct suite 105manassasVA 20110, USA

Equi-star: Customer Feedback & Reviews

Customer reviews for Equestrian Collections were mixed, some customers loved the store, some did not.

Positive customer reviews commented on:

  • Good selection
  • Fast shipping
  • Helpful customer service

Negative customer reviews commented on:

  • Poor customer service
  • Poor return policy
  • Many items unavailable, especially sale items

Some customer revews were:

"I got a pair of breeches for my birthday that were a size too small. All I wanted to do was send back my size 24 breeches for a size 26, however EC's return policy is RIDICULOUS. At the time of purchase, the breeches were in sale. Now, they're not. Instead of just doing an even exchange for the same exact item,

"They were great and helped me choose the right outfit. It arrived quickly and everything fit just fine. Good experience."

"My experiences have been very positive!Love their customer service reps; very helpful."

"Not a reliable seller at all! I've purchased several times from them in the past. This puts me on their mailing list for holiday specials and deals. Sometimes they have WONDERFUL deals... until you try to buy them. I ordered two items out of their sales pages. Three days after my order I was informed they were sold out of one of the items. Not happy, but I still wanted the other item very badly. FOUR WEEKS LATER I get an email that the other item I ordered is suddenly not available at the price I paid. I can buy it for full price if I want though."

Equi-star: Business Credibility & Trustworthiness

Equestrian Collections is not accredited with the Better Business Bureau; however they do have a BBB rating of "B". Their BBB file was opened in 2008 . Over the last three years, there has been 3 complaints filed against Equestrian Collections with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Equestrian Collections were:

  • 1 complaints was due to advertising/sales Issues
  • 2 complaints was due to problems with product/service
Equi-star: Website Popularity & Google Ranking

Equestrian Collections website popularity:

  • Equestrian Collections has a worldwide Alexa traffic rating of 170,822 out of 30 million websites.
  • Equestrian Collections has a Google pagerank of four out of ten.
  • The Equestrian Collections site receives around 5855 unique visitors daily, which account for 21,313 daily page views.
  • Equestrian Collections has a Compete rank of 52,700  
Equi-star: Social Media Presence

Equestrian Collections social media presence:

  • Equestrian Collections can be followed on Facebook; they have 31,688 likes on Facebook and have 1080 people talking about them. Equestrian Collections updates their Facebook page daily .
  • Equestrian Collections can be followed on Twitter; they have 4087 followers on Twitter and have posted 5730 tweets. Equestrian Collections tweets several times a week.
  • Equestrian Collections offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Equestrian Collections is on YouTube; they have uploaded 19 videos and have 67 subscribers
  • Equestrian Collections is on Pinterest; they have pinned 231 items
  • Equestrian Collections is on Google Plus
Equi-star: Website Security & Safety

Equestrian Collections is secure by thwate and is TRUSTe certified, it is also Security Metrics credit card safe. Equestrian Collections uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Equestrian Collections site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Equi-star: Pricing & Packages

Equestrian Collections offers very competitive prices on all their products. In a price comparison of three products, Equestrian Collections was cheaper on all three items than their leading competitor was. 

EOUS Fleece Leopard Dressage Saddle Pad

  • Equestrian Collections; $31.95
  • Leading competitor: $$38.95

Weatherbeeta Freestyle 1680D Detach-A-Neck Medium Turnout Horse Blanket

  • Equestrian Collections $299.95
  • Leading competitor: $314.99

Rambo by Horseware Plus Heavy Weight Turnout Horse Blanket

  • Equestrian Collections $385.00
  • Leading competitor: $430.20
Equi-star: Shipping Rates & Policies

Equestrian Collections shipping rates and policies:

Equestrian Collections ships throughout the United States, to Canada and to numerous international locations.

American shipping:

Equestrian Collections offers two free shipping programs for American customers. Customers can pay $29.95 for a year of free shipping or $49.95 for a year of free shipping and free return shipping. If customers do not want to sign up for Equestrian Collections' free shipping program, regular shipping fees apply. Normal shipping costs for American order range from $6.95-$28.95

Canadian shipping:

  • Canadian orders are sent UPS WorldWide Expedited
  • Canadian shipping costs range from $30.25 - $60.25

International shipping:

  • International orders are sent UPS WorldWide Expedited
  • International shipping costs are available at the checkout.


Equi-star: Payment Methods Accepted

Equestrian Collections accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Equestrian Collections also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. Equestrian Collections also accept checks and money orders. Equestrian Collections does not accept wire transfers.

Equi-star: Returns, Refunds & Exchange Policy

Equestrian Collections return/refund policy:

  • Equestrian Collections allows for returns on most items.
  • Shipping costs are non-refundable.
  • Equestrian Collections does not accept returns on opened DVDs, VHS or CDs.
  • Opened or expired health care products cannot be returned.
  • Intimate apparel cannot be returned
  • Saddles and horse blankets may be tried on the horse, but must be in clean unused condition with all tags still attached to be returned.
  • Customs orders are not returnable
  • Outlet/closeout items are returnable for store credit only 

To make a return:

  • Customers should fill out the return form on the back of their order invoice and include it with the returning item.
  • The item should be securely packaging and sent to:

Equestrian Collections

Attn:  Returns
10498 Colonel Court, Suite 105
Manassas, Virginia  20110  
 


Equestrian Collections: Product images & screenshots
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